2 Comments
Feb 3·edited Feb 3Liked by Rob Sandberg

Thorough review, and I have some insight as I was one of Gil's reviewers. We had some detailed conversations about systems thinking and looking at aspects of his theory and model through a Deming lens, which he thoughtfully considered.

It's a good book that I think will open some minds to a different perspective in the industry that is desperately needed.

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Thanks for the feedback!

I have over the years used the Process Maturity Model as a metic to tack organisational growth of my teams but always found it to be too squishy and subjective. The methods suggested for 'fitness for purpose' and the proposed assessment scoring is very appealing and I look forward to applying in the field.

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